@font-face{font-family:"Space Grotesk";src:url("./assets/space-grotesk-latin.woff2") format("woff2");font-display:swap}
@font-face{font-family:"Fraunces";src:url("./assets/fraunces-latin.woff2") format("woff2");font-display:swap}
:root{--ink:#27343b;--orange:#e66e22;--ivory:#fff9f1;--paper:#f7efe4;--panel:#fffdf9;--line:rgba(39,52,59,.16);--muted:#6f7779;--soft:#efe6da;--focus:#0d6efd;--danger:#af3f2f;--shadow:0 24px 80px rgba(65,45,24,.09);--radius:14px;--fast:180ms;--font-sans:"Space Grotesk",system-ui,sans-serif;--font-serif:"Fraunces",Georgia,serif}
html[data-theme="dark"]{--ink:#f8f0e5;--ivory:#0d171b;--paper:#111d21;--panel:#142126;--line:rgba(255,249,241,.13);--muted:#aab1b1;--soft:#1a292e;--shadow:0 28px 90px rgba(0,0,0,.32);color-scheme:dark}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--ivory);color:var(--ink);font-family:var(--font-sans);font-size:15px;line-height:1.5;transition:background-color var(--fast),color var(--fast)}button,input,textarea{font:inherit;color:inherit}button{cursor:pointer}.skip-link{position:fixed;left:14px;top:12px;transform:translateY(-150%);z-index:1000;background:var(--ink);color:var(--ivory);padding:10px 14px;border-radius:8px}.skip-link:focus{transform:none}.topbar{height:74px;padding:0 clamp(20px,4vw,64px);border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr auto 1fr;align-items:center;position:sticky;top:0;background:color-mix(in srgb,var(--ivory) 88%,transparent);backdrop-filter:blur(18px);z-index:20}.brand img{display:block;width:calc(40px * 360 / 76);height:40px}.preview-mark{font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}.utility-nav{justify-self:end;display:flex;gap:8px;align-items:center}.utility-button,.icon-button,.back-button{border:0;background:none}.utility-button{padding:10px 12px;color:var(--muted)}.utility-button:hover{color:var(--ink)}.icon-button{min-height:38px;padding:0 13px;border:1px solid var(--line);border-radius:999px;display:inline-flex;align-items:center;justify-content:center;gap:7px;background:var(--panel)}.icon-button.square{width:38px;padding:0}.status-dot{width:7px;height:7px;border-radius:50%;background:#4c8b68;box-shadow:0 0 0 3px color-mix(in srgb,#4c8b68 20%,transparent)}
.screen{display:none}.screen.active{display:block}.support-screen{max-width:1320px;margin:0 auto;padding:clamp(54px,8vw,112px) clamp(24px,5vw,76px) 110px;grid-template-columns:minmax(0,.9fr) minmax(520px,1.1fr);gap:clamp(54px,8vw,126px)}.support-screen.active{display:grid}.intro-column{position:sticky;top:130px;height:max-content}.eyebrow,.step-label,.section-kicker{margin:0;color:var(--orange);text-transform:uppercase;letter-spacing:.14em;font-size:11px;font-weight:700}.intro-column h1{font-family:var(--font-serif);font-size:clamp(48px,5.6vw,86px);font-weight:450;line-height:.98;letter-spacing:-.045em;margin:28px 0 26px}.intro-column h1 em{font-weight:300}.intro-copy{max-width:520px;color:var(--muted);font-size:17px}.category-list{margin:42px 0 38px;border-top:1px solid var(--line)}.category-button{width:100%;border:0;border-bottom:1px solid var(--line);background:transparent;display:grid;grid-template-columns:36px 1fr auto;align-items:center;text-align:left;padding:15px 4px;gap:12px;color:var(--muted);transition:color var(--fast),padding var(--fast),background var(--fast)}.category-button:hover{color:var(--ink);padding-left:10px}.category-button[aria-pressed="true"]{color:var(--ink);background:linear-gradient(90deg,color-mix(in srgb,var(--orange) 10%,transparent),transparent);padding-left:10px}.category-button .cat-number{color:var(--orange);font-size:11px;letter-spacing:.12em}.category-button .cat-name{font-weight:600}.category-button .cat-arrow{opacity:0;transform:translateX(-5px);transition:opacity var(--fast),transform var(--fast)}.category-button[aria-pressed="true"] .cat-arrow{opacity:1;transform:none}.privacy-note{display:flex;gap:14px;padding:18px;border:1px solid var(--line);border-radius:12px;background:var(--panel)}.privacy-icon{flex:0 0 28px;height:28px;border-radius:50%;background:var(--orange);color:#1e272b;display:grid;place-items:center;font-weight:700}.privacy-note strong{font-size:13px}.privacy-note p{margin:5px 0 0;color:var(--muted);font-size:12px}
.form-column{border-left:1px solid var(--line);padding-left:clamp(34px,5vw,72px)}.form-heading{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:30px}.form-heading h2{font-family:var(--font-serif);font-size:clamp(36px,3.5vw,54px);font-weight:450;letter-spacing:-.03em;margin:8px 0 0}.category-number{font-family:var(--font-serif);font-size:58px;color:color-mix(in srgb,var(--ink) 38%,transparent);line-height:1}.guest-gate{border:1px solid color-mix(in srgb,var(--orange) 40%,var(--line));background:color-mix(in srgb,var(--orange) 7%,var(--panel));border-radius:var(--radius);padding:20px;display:flex;gap:16px;margin-bottom:26px}.guest-gate[hidden]{display:none}.guest-gate p{color:var(--muted);margin:5px 0 14px}.gate-icon{width:34px;height:34px;border-radius:50%;background:var(--orange);color:#1f292e;display:grid;place-items:center;flex:none}.gate-actions{display:flex;gap:16px;align-items:center}.text-button{border:0;background:none;text-decoration:underline;text-underline-offset:4px}.field{display:block;margin-bottom:22px}.field>span{display:block;font-size:12px;font-weight:700;margin-bottom:8px}input,textarea{width:100%;border:1px solid var(--line);border-radius:9px;background:var(--panel);padding:13px 14px;outline:none;transition:border-color var(--fast),box-shadow var(--fast),background var(--fast)}textarea{resize:vertical;min-height:110px}input:focus,textarea:focus,.dropzone:focus-visible{border-color:var(--orange);box-shadow:0 0 0 3px color-mix(in srgb,var(--orange) 20%,transparent)}.error{display:block;color:var(--danger);min-height:18px;margin-top:5px}.context-card,.attachment-section{border-top:1px solid var(--line);padding-top:24px;margin-top:30px}.section-topline{display:flex;justify-content:space-between;gap:18px;align-items:flex-start;margin-bottom:16px}.section-topline h3{font-family:var(--font-serif);font-size:24px;font-weight:450;margin:4px 0 0}.fixture-pill{border:1px solid var(--line);color:var(--muted);font-size:10px;letter-spacing:.08em;text-transform:uppercase;border-radius:999px;padding:5px 9px;white-space:nowrap}.context-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));margin:0;border:1px solid var(--line);border-radius:10px;overflow:hidden}.context-grid div{padding:12px 14px;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}.context-grid div:nth-child(2n){border-right:0}.context-grid div:nth-last-child(-n+2){border-bottom:0}.context-grid dt{font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.1em}.context-grid dd{margin:3px 0 0;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.share-options{display:grid;grid-template-columns:1fr 1fr;margin-top:14px;border:1px solid var(--line);border-radius:10px;overflow:hidden}.check-row{display:flex;gap:10px;align-items:flex-start;padding:13px;cursor:pointer}.share-options .check-row{border-bottom:1px solid var(--line)}.share-options .check-row:nth-child(odd){border-right:1px solid var(--line)}.share-options .check-row:last-child{border-bottom:0}.share-options .check-row:nth-last-child(2){border-bottom:0}.check-row input{width:16px;height:16px;margin:2px 0 0;accent-color:var(--orange);flex:none}.check-row strong,.check-row small{display:block}.check-row strong{font-size:12px}.check-row small{color:var(--muted);font-size:10px;margin-top:2px}.check-row.locked{background:color-mix(in srgb,var(--ink) 4%,transparent)}.file-limit{font-size:11px;color:var(--muted)}.dropzone{min-height:126px;border:1px dashed color-mix(in srgb,var(--ink) 30%,transparent);border-radius:10px;background:color-mix(in srgb,var(--ink) 2%,var(--panel));display:flex;align-items:center;justify-content:center;gap:14px;text-align:left;outline:none;transition:border-color var(--fast),background var(--fast),transform var(--fast)}.dropzone:hover,.dropzone.dragging{border-color:var(--orange);background:color-mix(in srgb,var(--orange) 7%,var(--panel))}.drop-icon{width:38px;height:38px;border:1px solid var(--line);border-radius:50%;display:grid;place-items:center;font-size:20px}.dropzone p{margin:0;color:var(--muted);font-size:12px}.dropzone strong{color:var(--ink);font-size:13px}.file-list{display:grid;gap:8px;margin-top:10px}.file-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--line);border-radius:9px;background:var(--panel)}.file-thumb{width:34px;height:34px;border-radius:6px;background:linear-gradient(135deg,var(--soft),color-mix(in srgb,var(--orange) 24%,var(--soft)));display:grid;place-items:center;font-size:10px}.file-meta{min-width:0;flex:1}.file-meta strong,.file-meta small{display:block}.file-meta strong{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.file-meta small{color:var(--muted);font-size:10px}.remove-file{border:0;background:none;width:32px;height:32px;border-radius:50%}.remove-file:hover{background:var(--soft)}.consent-row{margin:22px 0}.consent{padding:14px 0}.form-footer{display:flex;justify-content:space-between;align-items:center;gap:28px;border-top:1px solid var(--line);padding-top:22px}.form-footer p{max-width:300px;color:var(--muted);font-size:11px;margin:0}.primary,.secondary{border-radius:999px;min-height:46px;padding:0 22px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;gap:26px}.primary{border:1px solid var(--orange);background:var(--orange);color:#1e282d}.primary:hover{background:color-mix(in srgb,var(--orange) 88%,white)}.primary.compact{min-height:38px;padding:0 18px}.secondary{border:1px solid var(--line);background:var(--panel)}.submit{min-width:188px}
.success-screen,.tickets-screen{min-height:calc(100vh - 74px);padding:80px 24px 110px}.success-screen.active,.tickets-screen.active{display:grid;place-items:center}.success-card{width:min(720px,100%);padding:clamp(28px,5vw,62px);border:1px solid var(--line);border-radius:20px;background:var(--panel);box-shadow:var(--shadow)}.success-mark{width:46px;height:46px;border-radius:50%;background:var(--orange);color:#1e282d;display:grid;place-items:center;font-size:20px;margin-bottom:38px}.success-card h1,.tickets-header h1{font-family:var(--font-serif);font-weight:450;letter-spacing:-.04em}.success-card h1{font-size:clamp(48px,6vw,72px);line-height:1;margin:12px 0 18px}.success-copy{color:var(--muted);max-width:520px}.ticket-id{margin:32px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:16px 0;display:flex;align-items:center;gap:14px}.ticket-id>span:first-child{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.12em}.ticket-id strong{font-family:monospace;font-size:14px}.ticket-id .fixture-pill{margin-left:auto}.timeline{list-style:none;padding:0;margin:34px 0;display:grid;grid-template-columns:repeat(4,1fr)}.timeline li{position:relative}.timeline li:before{content:"";position:absolute;top:8px;left:10px;right:-10px;height:1px;background:var(--line)}.timeline li:last-child:before{display:none}.timeline li>span{display:block;width:17px;height:17px;border-radius:50%;border:1px solid var(--line);background:var(--panel);position:relative;z-index:1}.timeline li.done>span{background:var(--orange);border-color:var(--orange);box-shadow:0 0 0 4px color-mix(in srgb,var(--orange) 15%,transparent)}.timeline li div{margin-top:12px}.timeline strong,.timeline small{display:block}.timeline strong{font-size:12px}.timeline small{color:var(--muted);font-size:10px}.success-actions{display:flex;gap:10px;justify-content:flex-end}
.tickets-shell{width:min(1160px,100%)}.tickets-header{display:grid;grid-template-columns:1fr auto 1fr;align-items:end;margin-bottom:34px}.tickets-header>div{text-align:center}.tickets-header h1{font-size:clamp(42px,5vw,68px);margin:8px 0 0;line-height:1}.tickets-header>.fixture-pill{justify-self:end}.back-button{justify-self:start;color:var(--muted);display:flex;gap:8px;align-items:center;padding:9px}.tickets-layout{display:grid;grid-template-columns:370px 1fr;border:1px solid var(--line);border-radius:16px;overflow:hidden;background:var(--panel);box-shadow:var(--shadow);min-height:520px}.ticket-list{border-right:1px solid var(--line);padding:12px;background:color-mix(in srgb,var(--ink) 2%,var(--panel))}.ticket-row{width:100%;border:0;border-radius:10px;background:transparent;text-align:left;padding:16px;display:flex;flex-direction:column;gap:6px;margin-bottom:5px}.ticket-row:hover,.ticket-row.selected{background:var(--panel);box-shadow:0 4px 18px rgba(0,0,0,.05)}.ticket-row strong{font-size:13px}.ticket-row small{color:var(--muted);font-size:10px}.ticket-status{width:max-content;border-radius:999px;padding:3px 8px;font-size:9px;text-transform:uppercase;letter-spacing:.08em;background:var(--soft)}.ticket-status.orange{color:#8d3f0f;background:color-mix(in srgb,var(--orange) 18%,transparent)}.ticket-status.blue{color:#315e88;background:rgba(70,130,180,.14)}.ticket-status.green{color:#30674a;background:rgba(76,139,104,.14)}.ticket-detail{padding:clamp(28px,5vw,56px)}.detail-topline{display:flex;justify-content:space-between;color:var(--muted);font-size:11px}.ticket-detail h2{font-family:var(--font-serif);font-size:clamp(32px,4vw,52px);font-weight:450;line-height:1.06;letter-spacing:-.03em;margin:28px 0 18px}.ticket-detail>p{color:var(--muted);max-width:650px}.shared-data{display:flex;flex-wrap:wrap;gap:8px;margin:30px 0}.shared-data strong{width:100%;font-size:11px;text-transform:uppercase;letter-spacing:.1em}.shared-data span{border:1px solid var(--line);border-radius:999px;padding:6px 9px;color:var(--muted);font-size:10px}.compact-timeline{margin-top:48px}
footer{border-top:1px solid var(--line);padding:24px clamp(20px,4vw,64px);display:flex;justify-content:space-between;gap:20px;color:var(--muted);font-size:10px;letter-spacing:.06em;text-transform:uppercase}.toast{position:fixed;left:50%;bottom:22px;transform:translate(-50%,20px);opacity:0;pointer-events:none;background:var(--ink);color:var(--ivory);padding:11px 16px;border-radius:999px;font-size:12px;transition:opacity var(--fast),transform var(--fast);z-index:100}.toast.show{opacity:1;transform:translate(-50%,0)}:focus-visible{outline:2px solid var(--focus);outline-offset:3px}
@media(max-width:900px){.preview-mark{display:none}.topbar{grid-template-columns:1fr auto}.support-screen.active{grid-template-columns:1fr;gap:60px}.intro-column{position:static}.form-column{border-left:0;border-top:1px solid var(--line);padding-left:0;padding-top:48px}.category-list{display:grid;grid-template-columns:1fr 1fr}.category-button:nth-child(odd){border-right:1px solid var(--line)}.tickets-header{grid-template-columns:1fr auto}.tickets-header>div{text-align:left;grid-column:1/3;grid-row:2;margin-top:22px}.tickets-header>.fixture-pill{grid-column:2;grid-row:1}.tickets-layout{grid-template-columns:300px 1fr}}
@media(max-width:620px){body{font-size:14px}.topbar{height:64px;padding:0 14px}.brand img{width:calc(32px * 360 / 76);height:32px}.utility-nav{gap:5px}.utility-button{display:none}.icon-button{min-height:36px;padding:0 10px}.icon-button.square{width:36px}.support-screen{padding:42px 18px 76px}.intro-column h1{font-size:49px}.intro-copy{font-size:15px}.category-list{grid-template-columns:1fr;margin-top:30px}.category-button:nth-child(odd){border-right:0}.privacy-note{padding:15px}.form-heading{margin-bottom:24px}.form-heading h2{font-size:39px}.category-number{font-size:46px}.context-grid{grid-template-columns:1fr 1fr}.context-grid div{padding:10px}.share-options{grid-template-columns:1fr}.share-options .check-row,.share-options .check-row:nth-child(odd),.share-options .check-row:nth-last-child(2){border-right:0;border-bottom:1px solid var(--line)}.share-options .check-row:last-child{border-bottom:0}.section-topline{align-items:flex-start;flex-direction:column}.form-footer{align-items:stretch;flex-direction:column}.submit{width:100%}.success-screen,.tickets-screen{padding:40px 14px 80px}.success-card{padding:26px 20px}.success-card h1{font-size:46px}.ticket-id{align-items:flex-start;flex-wrap:wrap}.ticket-id .fixture-pill{margin-left:0}.timeline{grid-template-columns:1fr;gap:0;margin:28px 0}.timeline li{display:grid;grid-template-columns:26px 1fr;min-height:58px}.timeline li:before{left:8px;top:13px;bottom:-2px;width:1px;height:auto;right:auto}.timeline li div{margin:0}.success-actions{flex-direction:column}.success-actions button{width:100%}.tickets-header{display:flex;align-items:flex-start;flex-wrap:wrap}.tickets-header>div{order:3;flex-basis:100%}.tickets-header>.fixture-pill{margin-left:auto}.tickets-layout{display:block;min-height:0}.ticket-list{border-right:0;border-bottom:1px solid var(--line);display:flex;overflow:auto;padding:10px;scroll-snap-type:x mandatory}.ticket-row{min-width:270px;scroll-snap-align:start}.ticket-detail{padding:26px 18px}.compact-timeline{margin-top:32px}footer{flex-direction:column;padding:20px 18px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}.category-button:hover{padding-left:4px}}

/* QA overrides: readable state badges and bounded mobile ticket scroller. */
.ticket-status{font-size:10px}
html[data-theme="dark"] .ticket-status.orange{color:#ffb782;background:#3b2e24}
html[data-theme="dark"] .ticket-status.blue{color:#9bceff;background:#203441}
html[data-theme="dark"] .ticket-status.green{color:#9bd9b6;background:#20372d}
@media(max-width:620px){
  .success-screen,.tickets-screen{overflow-x:hidden}
  .tickets-shell,.tickets-layout,.ticket-detail{min-width:0;max-width:100%}
  .ticket-list{width:100%;max-width:calc(100vw - 28px);min-width:0;overflow-x:auto;overflow-y:hidden}
}

/* Small text uses optically darker colors while primary actions keep brand orange. */
:root{--muted:#626b6d;--accent-text:#984311}
html[data-theme="dark"]{--muted:#b7bfc0;--accent-text:#f29a66}
.eyebrow,.step-label,.section-kicker,.category-button .cat-number{color:var(--accent-text)}
.category-number{color:#858a88}
html[data-theme="dark"] .category-number{color:#7f8c8f}